Invest in lights and carriages early
Commuters do not like gloomy stations, lighting is a must have when you start off your station. Investing in more carriages and newer stocks would increase the throughput, and hence reducing overcrowd problem. When you have a big train, you would like to send off the very first train after passengers alighted as passengers would not board the train anytime soon. Once they are ready to board the train, another train would be arriving.